Maria Maranda - State Farm Insurance Agent

Reviews

• Christopher Lane

  Dec, 25 2017
  ★ ★ ☆ ☆ ☆
  My first auto insurance company, did business for 8 years. This is a great office representing statefarm. I did apreciated the great customer service, the friendly staff who were always kind, and professional, flexible and helpful. Truly an exemplary way to practice business. I canceled my policy after State Farm's claims unit refused to acknowledge a loss sustained from collision. Maria's office coordinated with myself and the claims department to indemnify me for the loss resultant of the collision. In the end, after I upheld every aspect of our contract; State farm did not. My car hit a really old vacuum tv- super thick glass. It pretty much blew up chipped my windshield and parts of the paint on the hood. After several days back and forth with the claims department I finally got a "Sr." rep who told me there was no way I could actually prove the damage to my car came from the collision and as a result it would be fraud to attempt claim such damages. I take great pride in the appearance of my car and for the few hundred dollars you saved by not upholding the contract that I signed with you- you lost a lifelong customer.

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