BayFlower Moving Group

Reviews

• Mike Nowakowski

  Nov, 07 2018
  ★ ☆ ☆ ☆ ☆
  Moved from Fort Myers, FL back to Columbus, OH with an insanity card to match... Wife found and hired these guys based on some positive reviews she had heard. Somehow or another, our piece count went from about 85 to approximately 130, largely based on actions such as BayFlower counting a queen bed as one piece, then having the movers taking it apart per contract and counting each individual piece instead!
  
  The crew arrived late and short one guy which jeopardized our flight our of town. Then they appeared to move slower once they found out our flight had been delayed.
  
  Some of our items were damaged or broken and it took several months for that whole issue to get rectified. They were usually too busy to talk to us or their phones were down or our file was in a box somewhere. Will NEVER EVER use this company again! I would have almost preferred to move our stuff myself. We also still have someone else's stuff in a box sitting in our basement since May waiting for customer service to get their act together and have UPS pick it up!
• Agnieszka Kozlowska

  Feb, 25 2018
  ★ ☆ ☆ ☆ ☆
  Horrible service! Be aware as they run a scam.
  They will low-ball your estimate and present you with a new contract after everything is packed and demand you pay cash!!!! Not a cashiers check! We had lots of furniture broken, we have missing pieces of furniture and missing boxes. While the packing was efficient it turned out to be not too careful which resulted in lots of damage. When the truck showed up they came with some local guy...yes one person to unload around 300 pieces.

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