Budget Car Rental

Reviews

• Jennifer Toles

  May, 26 2018
  ★ ☆ ☆ ☆ ☆
  If I could provide a 0 star I would. I have been a customer at budget for 9 years. This year alone my husband and I have spent a pretty penny both on business and personal. I recommended budget to colleagues etc. I am not a happy camper. When I came in I noticed the manager G. speaking in Spanish two ladies, unfortunately I don't speak the language but I thought I would be greeted with the same enthusiasm I was wrong I was not greeted at all. I was a bit late about an hour due to standing in the wrong line Sears auto as they share a space. The person who served me rolled her eyes twice and said the tank needed to be filled up so I went to the gas station and filled it up (it took $6.00 to fill up). Afterwards I came back and the assistant said I was already an hour late and will be charged for an extra day. The two people there were beyond rude and I most certainly was not tested with any respect. I was a budget gal but I can't in good conscious rent from this company anymore. Not after being insulted and mistreated like this from staff knowing that I was initially in the wrong line and really just their non customer service oriented attitude. It seems like den businesses just don't care.

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